At Pooja Vatika, accessible from https://poojavatika.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy document outlines the types of information we collect and how we use it.
Who we are
Our website address is: https://poojavatika.com. We are located at Geeta Vatika Rd, Asuran Chowk, Gorakhpur, Uttar Pradesh – 273012. You can reach us at Poojavatika81@gmail.com or +91 9935582504.
What personal data we collect and why we collect it
Orders
When you place an order through our store, we collect information such as your name, billing and shipping address, email address, phone number, and payment details, to process and fulfil your order, send order confirmations, and provide customer support.
We will use this information for purposes including: sending you information about your account and order, responding to your requests including refunds and complaints, processing payments, arranging shipping, and to comply with any legal obligations we have, such as calculating taxes.
Your order data is retained for as long as needed for the purposes it was collected, including for accounting and tax purposes.
Contact forms
When you use our contact form, we collect the data you submit (name, email, and message) to respond to your enquiry. This information is not used for any other purpose.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
We also use cookies to keep track of the contents of your shopping cart while you browse our store.
Embedded content from other websites
Articles and pages on this site may include embedded content (e.g. videos, maps, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
We share your information with third parties who help us operate our business, including:
- Payment gateway providers, to securely process your payments
- Shipping and courier partners, to deliver your orders
- If you request a password reset, your IP address will be included in the reset email
We do not sell or rent your personal data to any third party for marketing purposes.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
For customers who place orders, we retain order information for accounting, legal, and tax purposes as required by applicable law.
What rights you have over your data
If you have an account on this site, have left comments, or have placed an order, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (such as order records for tax compliance).
To make such a request, please contact us at Poojavatika81@gmail.com.
Where your data is sent
Visitor comments may be checked through an automated spam detection service. Your payment information is processed by our third-party payment gateway and is not stored on our servers.
Contact us
If you have any questions about this Privacy Policy, please contact us:
- Email: Poojavatika81@gmail.com
- Phone: +91 9935582504
- Address: Geeta Vatika Rd, Asuran Chowk, Gorakhpur, Uttar Pradesh – 273012